Question 1

What is Glitz & Glam?

Accepted Answer

Jacksonville's premier destination for luxury nail care, beauty services, and self-care — serving Southside, Deerwood, and Tinseltown.

Question 2

Where are you located?

Accepted Answer

9700 Deer Lake Ct Suite 4, Jacksonville, FL 32246

Question 3

What are your hours?

Accepted Answer

Monday–Friday 9:30am–7:30pm · Saturday 9:30am–5:30pm · Sunday 11:00am–5:00pm (walk-ins only)

Question 4

How can I contact you?

Accepted Answer

Phone: (904) 875-4000 · Email: glitzglamjax@gmail.com

Question 5

What services do you offer?

Accepted Answer

Pedicures, manicures, nail extensions (full sets & fill-ins), dip powder & SNS, gel polish, rubber-base gel, nail art, chrome, cat eye, waxing, lash services, and more. See our full menu on the Services page.

Question 6

Do you do custom nail art?

Accepted Answer

Absolutely. Bring an inspiration photo or describe your vision — our nail artists will bring it to life.

Question 7

How long do appointments typically take?

Accepted Answer

Spa manicures start at 30 minutes. Our Golden Mystique pedicure is up to 105 minutes. Durations are listed on our Services page and vary by technician and service.

Question 8

Do you offer specials or discounts?

Accepted Answer

Yes — 15% off weekly for medical professionals (Monday), teachers (Tuesday), military/police/fire (Wednesday), and birthday guests within 7 days of their birthday. Groups of 6 or more that book in advance receive 10% off eligible salon services.

Question 9

Do I need an appointment?

Accepted Answer

Walk-ins are always welcome based on availability. Appointments are recommended for your preferred time, technician, or any special occasion.

Question 10

How can I book?

Accepted Answer

Online through our booking system (fastest), by phone at (904) 875-4000, or simply walk in.

Question 11

Can I visit on Sundays without an appointment?

Accepted Answer

Yes — Sundays are walk-in only from 11am to 5pm. We cannot guarantee specific services or technicians on Sundays.

Question 12

How far in advance should I book?

Accepted Answer

2–3 days for regular services. For weekends, proms, weddings, or group events, we recommend 1–2 weeks in advance.

Question 13

Can I request a specific technician?

Accepted Answer

Yes — just mention your preference when booking. We'll do our best to accommodate.

Question 14

What is your cancellation policy?

Accepted Answer

We request at least 24 hours' notice for cancellations or rescheduling whenever possible. Individual appointments are generally not subject to a cancellation fee. Deposits may be required for group reservations or special events.

Question 15

What payment methods do you accept?

Accepted Answer

All major credit cards, cash, Apple Pay, and Google Pay.

Question 16

Is gratuity expected?

Accepted Answer

Appreciated but never required. Industry standard is 15–20% of the service total.

Question 17

What are your sanitation practices?

Accepted Answer

All reusable tools and implements are cleaned and disinfected between clients using appropriate disinfectants in accordance with sanitation requirements and product instructions. After cleaning and disinfection, certain implements may be stored in UV cabinets until their next use. UV cabinets are used as part of our storage process and are not a substitute for required cleaning and disinfection. Pedicure equipment is cleaned and disinfected, and a fresh disposable liner is used for each applicable service. Single-use items are used where appropriate. All technicians are licensed by the Florida Board of Cosmetology.

Question 18

Are children welcome?

Accepted Answer

Yes — children are welcome and must be supervised by an accompanying adult. We offer a Mini-Me menu for children ages 7 and younger.

Question 19

How long does polish last?

Accepted Answer

Regular polish: 5–7 days · Gel polish: 2–3 weeks · Rubber-base gel: up to 3–4 weeks with proper care.

Question 20

Do you sell gift cards?

Accepted Answer

Yes — gift cards are available for purchase in-store. They make a wonderful gift for any occasion.

Frequently Asked Questions

General Information

Services & Pricing

Booking & Appointments

Salon Policies

Aftercare & Gifts

Still have questions?